The All-in-One Platform Built to Help You Close Every Customer

More Customers Approved
Than Any Other Financing Partner

One Application, Every Option

From 1st, 2nd, and 3rd look loans to Lease-to-Own and the Premier Program, offer them all from one application, no switching tools.

Decisions in Seconds

95% of applications return instant decisions, helping your team close more on the first visit.

Approve More Homeowners

Our tiered credit waterfall covers deep prime to subprime, giving homeowners options to choose from. Over 90% of homeowners get approved.

Revenue That Builds
Over Time

The Premier Program turns single jobs into long-term revenue, service visits, and loyalty, without more work for your team.

Finance Repairs Too

Not every job is a full replacement. Contractors can offer simple loans for service and repair jobs right inside the platform.

Training That Prepares Your Team

Sales training and coaching is built into the platform and supported by our team in the field. No extra logins. No clunky systems.

Every Customer’s Situation Is Different.

Here’s how our platform helps you meet more people where they are:

Loans

Our loan options let you finance both replacements and repairs, with fast approvals, simple terms, and deep credit coverage.

  • 1st, 2nd and 3rd look options
  • Fast credit decisions (95% instant)
  • Transparent terms and high approval rates
  • Supports system repairs or replacements

Explore our loan options >>

The Premier Program

Offer your customers new, energy-efficient equipment with no large upfront cost and no maintenance, repair, and consumable worries. The Premier Program is built for long-term peace of mind and provides predictable recurring revenue and customer loyalty.

  • Predictable, recurring revenue
  • Increase close rates and avg ticket value
  • Secure customers for 10+ years
  • Available for HVAC, water systems and stand-by generators

Learn more >>

Lease-to-Own

This is your backup plan that doesn’t feel like one. For customers who don’t qualify for a loan, lease-to-own offers a second chance.

  • Low to no credit options available
  • Flexible end-of-term options
  • Helps you save the sale

Explore lease-to-own options >>

Kitchen Table Conversations Made Easy

Build the Quote and Present Options

During the on-site visit, the Comfort Advisor starts the application process for a soft credit pull.

The platform then guides them through a seamless financing flow:

The application begins with the Premier Program. If eligible, it’s shown first.

Advisors and homeowners can compare and toggle between the Premier Program and traditional loan options based on customer preference.

If Premier and loan options are both unavailable, the system automatically presents Rent-to-Own offers as a final path to approval.

All quotes are dynamically adjusted based on real-time eligibility, ensuring every homeowner sees a monthly payment that fits their credit profile and comfort goals.

Full Application and Fast Approval

Starting the application takes minutes. The platform streamlines the process by:

Auto-filling key details via driver’s license scan

Verifying income and property through integrated APIs

Returning 95% of credit decisions instantly

Once a path is selected, Comfort Advisors collect eSignatures and first payment during the visit – no paper, no extra portals.

If the Premier Program is chosen, enrollment is completed and registered for ongoing service immediately.

Job Completion and Funding

After installation, the contractor uploads required documents like invoices and equipment registration.

Comfort Connect uses AI and machine learning to validate everything, and once approved, triggers contractor funding (ACH sent outside the platform but tracked within it).

Maintenance & Reimbursement (Premier Program)

Contractors submit documentation for required maintenance through the Maintenance Module. The system:

Extracts and verifies eligibility details using AI

Notifies contractors of upcoming service windows

Processes maintenance reimbursements (off-platform ACH)

Homeowners get reminders and can set service preferences through their account.

Homeowner Portal and Support (Premier Program)

Premier Program customers have access to a personalized portal where they can:

Manage billing, payment methods, and autopay

Submit questions or support requests

Live, U.S.-based support is available to both contractors and homeowners for anything they need.

Prequalification and soft credit inquiries can also be done, making understanding options simple.

Contractors can share a prequalification link on their website, via text/email, or directly from the platform.

The homeowner completes a simple form that initiates a soft credit pull, with no impact to their credit score.

The platform returns an instant prequalification result and estimated payment range, so Comfort Advisors know the available options before entering the home.

Trusted by Contractors Who Want to Grow

Whether you’re a local shop or managing multiple crews, our platform helps you stand out, close more, and keep more.

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Features

One Application. No Resubmissions.

One seamless workflow – quote, apply, sign, and collect payment in a single session

No switching tools, re-entering data, or jumping between portals

Platform logic guides each deal to the best available financing path

Monthly payments update in real time based on customer eligibility

Built-In Digital Document Flow

eSign agreements and collect first payment without leaving the platform

Auto-generates customer documentation and stores it securely

No paper. No back-and-forth. Just faster deal completion

Smart Data Capture

Scan a driver’s license to instantly prefill homeowner info

Prequalification links available to share online, by text, or in advance of a visit

Data integrations verify key details for smoother approvals

Flexible Approval Coverage

Supports customers across the credit spectrum, from strong credit to no score

One application powers multiple financing options

~95% of decisions return instantly, keeping the conversation moving

Approvals for 90%+ of homeowners mean fewer lost sales

Value Add for Everyone
Across Your Business

Contractor Owners / CEOs

Increase close rates and average ticket values

Create recurring revenue streams via the Premier Program

Increase business valuation

Create customer loyalty and differentiation in market

Sales & General Managers

Empower reps with one platform for all financing

Increase close rates and ticket add-ons

Service more customers from prime credit to no credit

Standardize how deals are quoted and closed

Comfort Advisors

Finance replacements and upgrades, all in one tool

Quote and close in one flow

Increase close rate

Boost average ticket with IAQ and service add-ons

Private Equity Investors

Improve revenue predictability and EBITDA

Add recurring revenue to HVAC businesses

Grow enterprise value

Improve customer lifetime value

FAQs

Platform Basics

What is the Comfort Connect platform?

It’s a contractor-first, point-of-sale platform that helps your team quote, apply, and close deals using traditional loans, Lease-to-Own, and the Premier Program — all from one place.

Do I need to download an app or install software?

No. Comfort Connect is a web-based platform, accessible from any tablet, phone, or computer with internet access.

What types of financing can I offer through the platform?

The platform supports traditional installment loans, Lease-to-Own options, and Comfort Connect’s exclusive Premier Program.

What makes this different from other POS tools?

Comfort Connect is the only platform that gives you access to the Premier Program®, turning one-time jobs into long-term customer relationships. Our platform also helps you approve more customers with built-in 1st–3rd look loans and lease-to-own options. Unlike other tools, we don’t deliver frustrating partial approvals—customers with mid-600 credit scores and above either get the amount they requested (up to [insert amount]) or a clear answer.

Beyond financing, Comfort Connect supports your team with on-site and digital sales training through our LMS, and even lets you finance repairs—not just replacements. It’s a complete solution built to help contractors close more, faster.

Can I use the platform to finance repairs or partial jobs?

Yes. You can use our loan tools for service and repair jobs, not just full system replacements,  making it easier to offer flexible payment options every time you’re in the home.

Using the Platform

How does the application process work?

Your Comfort Advisor completes a single application. The system returns 95% of decisions instantly and presents the best options for the homeowner—all in real time.

Can we use the platform even if a customer isn’t eligible for the Premier Program?

Yes. The platform will automatically pivot to traditional loan or RTO options if Premier isn’t a fit, using the same application flow.

Can we share a prequal link with customers before the visit?

Yes. You can generate and send a soft credit prequal link to customers to check eligibility with no credit impact.

Can I reconfigure a quote or financing path after submitting an app?

Yes. The platform supports quote editing and application adjustment—even after initial approval—within guardrails set for compliance.

Can I process everything at the kitchen table?

Yes. Comfort Advisors can quote, apply, get approved, eSign, and collect the first payment—all without leaving the platform.

Performance & Benefits

What’s the average approval rate across the platform?

Over 90% of homeowners receive at least one financing option thanks to our tiered structure.

How fast are approval decisions returned?

95% of applications receive instant decisions—typically in under 10 seconds.

How does this help my sales team close more deals?

Faster approvals, a simplified pitch, and fewer handoffs reduce friction—leading to more completed sales, better customer experience, and stronger rep confidence.

Is there training for our team on how to use the platform?

Yes. Our Learning Management System (LMS) is built into the platform, plus our team offers hands-on training, ride-alongs, and ongoing support.

Homeowner Experience

What does the homeowner see?

Homeowners see a clear, simple application with their financing options. Once enrolled, they can manage payments and preferences through their personal online portal.

Can the homeowner manage autopay or billing preferences themselves?

Yes. Homeowners can log in to update billing details, enable autopay, change notification settings, and more.

Servicing & Maintenance

How does maintenance tracking work?

Contractors upload service documentation to the platform. Our AI extracts and verifies the data, then initiates reimbursement processing (ACH occurs off-platform).

What happens if a customer misses a payment?

The system includes a dunning and collections module. If a Premier customer is 60+ days past due, the platform automatically flags their account and pauses service reimbursement.

Security & Support

Is homeowner data secure?

Yes. All data is encrypted in transit and at rest. The platform uses role-based access control (RBAC) to limit access only to authorized users.

What kind of support do I get?

You’ll have access to live, U.S.-based support, a dedicated Account Manager, field coaching, marketing and onboarding resources.

Setup & Integration

How long does it take to onboard my company?

Most contractors are live within a few days. We handle setup, training, and provide marketing materials to help your team hit the ground running.

Can I control which financing options my team offers?

Yes. Admin users can configure financing paths, pricing, and product access per contractor or branch.

Let’s close more sales and supercharge your business.