You already run on systems. Your financing should too.
One application covers every credit tier your techs and comfort advisors see in a week, from prime to no credit, plus the Premier Program® for homeowners who want an all-inclusive monthly payment instead of a big check.
Book a member call
Mention Nexstar and we’ll come prepared with your market and membership in mind.
Anuj Khanna and Nick Rau on growing with better financing
Our CEO sat down with Nexstar’s Nick Rau to talk through how members use the Comfort Connect platform to approve more homeowners, build longer customer relationships, and add revenue that keeps paying after the install.
“Our mission is simple: help contractors win more business by delivering worry-free comfort to homeowners.”
Built around the numbers you already track
We’ve been Nexstar’s preferred Home Comfort-as-a-Service partner since 2021. In that time we’ve learned the numbers members track: close rate, average ticket, membership retention, customer lifetime value. Comfort Connect moves each of them, and the value stays with the independent business you own.
Fewer “let us think about it” calls
One soft-pull application checks every path at once and returns an instant decision. No counteroffers or partial approvals below $25k on 1st look and $15k on 2nd look, so the system your advisor recommended is the system that gets approved.
The customer stays yours
Premier Program® homeowners get maintenance, consumables and covered repairs built into one affordable monthly payment, and every service call comes back to your team. That is a maintenance relationship from day one, with ~95% retention.
Revenue that compounds every quarter
Each enrolled Premier Program customer pays you a quarterly revenue share. Stack enrollments year over year and you build recurring revenue on top of install margin. Run your numbers in the calculator.
From prime credit to no credit, without switching portals
Your advisor submits once. Comfort Connect works every lender partner behind the scenes, and you only ever deal with us.
- Soft credit check
- Instant decisions
- Repairs eligible for financing
- No lender relationships to manage
Home Comfort-as-a-Service, installed by your team
An all-inclusive monthly payment that covers the new system, professional installation, maintenance, consumables and covered repairs. No large upfront cost for the homeowner, and a long-term customer for you.
What your homeowner gets
- High-efficiency HVAC, tank or tankless water heaters, water filtration, standby generators and IAQ
- Preventive maintenance, filters and consumables included
- Covered repairs, parts and labor, with no trip charges or diagnostic fees
- Transferable if they move, upgrade options, and Worry-Free Rewards™
What your business gets
- Higher close rates and higher average tickets at the kitchen table
- A quarterly revenue share per enrolled customer that compounds over time
- All equipment and service calls stay with your company
- Built-in upsell and replacement opportunities over the term
Plugs into the sales process you’ve already trained
Your advisor enters the retail price into one application, once, and sees every option the homeowner qualifies for. For the Premier Program®, the rate card shows the monthly payment upfront, low payment or fixed payment, so you can quote it on the spot.
- 1
Book a member call
We review your market, ticket mix and current financing setup.
- 2
Onboard your team
Onboarding, ride-alongs, live or virtual trainings, and Premier Program Academy for advisors and CSRs.
- 3
Present every option
One application at the kitchen table, with live U.S.-based support behind you.
- 4
Earn every quarter
Premier Program enrollments add to your quarterly revenue share.
Who does the homeowner call for service?
You. Anything about equipment, installation or service goes to the installing contractor. Homeowners contact Comfort Connect only about their account or payments.
How fast do I have to respond to a breakdown?
Treat Premier Program customers with the same priority you give your best service agreement members today. The agreement calls for priority scheduling, not 24/7 emergency service.
How do I price the monthly payment?
Enter the retail price into the application once. For the Premier Program, check the rate card to see the monthly payment upfront, either a low payment or a fixed payment. Our training team can help you build it into your sales process.
What if the homeowner sells the house?
The agreement can transfer to the new owner. If the buyer doesn’t want it, the seller pays the buyout amount listed in the agreement at or before closing.
Are there costs beyond the monthly payment?
No. Annual maintenance, replacement filters and UV lights, and covered repairs are included in the all-inclusive monthly payment.
Talk to the team that works with Nexstar members
Mention Nexstar when you book and we’ll come prepared with your market and membership in mind.
The All-in-One Financing Platform that helps you close more sales.
Proud Strategic Partner of the Nexstar Network
When you partner with Comfort Connect through Nexstar, you’re getting more than just a great financing option, you’re getting access to a complete, contractor-first Point-of-Sale (POS) platform built to help you close more jobs and serve more customers across the credit spectrum.
SCHEDULE A CALL
AS FEATURED AT NEXSTAR SUPER MEETING
Hear CEO Anuj Khanna & Nexstar's Nick Rau Explain How We Help Contractors Grow
Our CEO, Anuj Khanna, joined Nexstar’s podcast to talk about how the Comfort Connect Platform helps contractors grow through better financing and stronger customer relationships — including the exclusive Premier Program®.
“Our mission is simple: help contractors win more business by delivering worry-free comfort to homeowners.”
— Anuj Khanna, CEO, Comfort Connect
AT A GLANCE
What You Get With Our Point-of-Sale Financing Platform
Premier Program®
All-Inclusive Home Comfort-as-a-Service – includes new system, installation, maintenance, consumables and repairs plus flexible end-of-term options; 1st and 2nd look options
Installment Loans
1st, 2nd and 3rd look loan options; No counteroffers or partial approvals below $25k on 1st look and $15k on 2nd look; Approvals for credit scores as low as 550; Repairs eligible for financing
Lease-to-Own
Last look and no credit options with monthly or bi-monthly payment options available; plus early purchase options available
