Beyond the Box: How to Keep an HVAC Customer for a Decade

What if the HVAC installation was just the beginning of the customer relationship?

In this webinar, presented in partnership with Nexstar Network, Ashley Bard, Vice President of Marketing at Comfort Connect, is joined by Nexstar Business Coach Craig Bennett for a conversation about how contractors can move beyond the traditional one-and-done sale and build long-term homeowner relationships that create more value after the install.

Ashley and Craig explore what stronger retention, ongoing customer relationships, and long-term value can look like for HVAC contractors, along with how a more complete home comfort experience can help businesses stay connected to homeowners through service, maintenance, support, and future home comfort needs.

They also discuss how shifting the conversation from equipment price alone to long-term comfort, convenience, and care can help contractors differentiate their business in an increasingly competitive market.

If you’re looking for ways to increase customer lifetime value, strengthen retention, and create growth beyond the initial HVAC installation, this conversation is for you.