About Comfort Connect
We’re a growth partner deeply invested
in your business’s success.
Our Story
We saw a gap: financing providers acted like vendors, while contractors and homeowners struggled with fragmented, transactional solutions. Comfort Connect was founded to change that – to be a true partner, aligning business growth with better homeowner experiences.
Comfort Connect is a strategic partner to HVAC, plumbing, water systems, and standby generator contractors. We combine business‑model innovation with a comprehensive point‑of‑sale financing platform, including our proprietary Premier Program®, so contractors can serve a wider range of homeowners, across all credit profiles and purchasing styles.
We go beyond the typical vendor role with hands‑on support, on‑site training, and practical tools that help teams win in an increasingly competitive market.
Fast Facts
What we do:
A full‑stack point‑of‑sale financing platform for HVAC, plumbing, water systems, and standby generators – featuring traditional loans, lease‑to‑own, and our Home Comfort-as-a-Service, Premier Program.
Who we serve:
Contractors, homeowners, and multi‑family property owners/managers.
Why it works:
Flexible solutions for all credit profiles, business model innovation, and hands‑on support that drives contractor growth and homeowner/tenant satisfaction.
Proven outcomes:
Contractors using Comfort Connect report 5–10% higher close rates, 10–20% higher average ticket values, and ~95% retention with the Premier Program customers.
Who We Serve
Contractors
Through innovative financing, technology, training, and marketing support, contractors can increase sales, close more jobs at higher tickets, and secure predictable, recurring revenue.
Homeowners
A simple, worry‑free way to upgrade and maintain home comfort systems with predictable monthly payments and professional care through Premier Program® authorized contractors.
Property & Portfolio Owners/Managers
Reserve capital, reduce emergency calls, and keep residents satisfied with scalable rollouts and predictable O&M.
Our Mission
Help HVAC, plumbing, and standby generator contractors build more stable, profitable, and valuable businesses by providing business‑model innovation, sales training and support, and an innovative point‑of‑sale financing platform.
Our Vision
Transform how home comfort is bought and sold in the U.S. by shifting from one‑off, product‑based transactions to a seamless, all‑inclusive service that creates greater value for contractors and delivers homeowners a worry‑free, more convenient experience – strengthening long‑term relationships between contractors and consumers.
Our Promise
We are partners first. We invest in your team, your growth, and your customer relationships, because your success is our success.
How we’re different
The Premier Program®
Our signature, all‑inclusive Home Comfort-as-a-Service model pairs new, high‑efficiency equipment with professional maintenance and covered repairs, delivering predictable comfort for a low monthly payment.
Comprehensive financing options
One application unlocks traditional installment loans, Lease‑to‑Own, and the Premier Program, enabling contractors to serve homeowners across all credit profiles and buying preferences.
Hands‑on training & support
We invest in your team with on‑site training, sales coaching, and sales and marketing enablement for comfort advisors, technicians, CSRs, and managers.
Marketing tools that amplify growth
From contractor‑ready marketing kits to calculators and a virtual assistant, we help you attract, engage, and convert more homeowners.
Industry expertise & relationships
Our team includes HVAC insiders and partners with OEMs and key organizations, giving you access to resources, insights, and support others can’t match.
Our Values
Partnership First
We’re not just a vendor or a platform. We work side‑by‑side with contractors, aligning incentives and measuring success in shared outcomes.
Empowering Contractor Growth
We provide the financing, programs, training, and lead‑gen support contractors need to increase sales, deepen relationships, and build predictable recurring revenue.
Innovative Financing Solutions
We serve homeowners across prime, near prime, low and no credit profiles and buying preferences with traditional loans, Lease‑to‑Own, and our unique Premier Program.
A Better Homeowner Experience
The Premier Program delivers an all‑inclusive, worry‑free experience with predictable monthly payments, professional maintenance, consumables, and covered repairs.
Connection at the Core
We help to create meaningful connections between contractors and homeowners that foster loyalty and long‑term relationships.
Integrity Always
Transparent terms, clear expectations, and a service mindset through every interaction.
Our Core Principles
Integrity is NEVER Optional
Integrity is the foundation for everything we do. We do the right thing – even when no one is watching.
Get Comfortable Being Uncomfortable
The small things that make us uncomfortable give us the courage to do great things – and to help our customers do great things.
1% Better Every Day
We are what we repeatedly do. Excellence, then, is not an act, but a habit.
Stronger Together
We celebrate and embrace our diversity – racial, professional, and personal. We invest in each other because we win or lose as a team.
Enjoy the Journey
Lasting fulfillment comes not from reaching the mountain top but from enjoying each step along the way.
Sustainability & Partners
We collaborate with manufacturers, distributors, utilities, and mission‑aligned organizations to promote high‑efficiency, sustainable equipment and responsible ownership, helping customers lower energy use and costs while improving indoor comfort.
Join us
For Contractors:
For Homeowners:
For Property Managers:
Media & Contact
For press, partnerships, or general inquiries, reach us at marketing@comfortconnect.com.
