Home Comfort That Builds Your Business
The Premier Program helps you close more jobs, earn more revenue, and lock in long-term customer relationships – all without changing your core business.
Growth, Stability & Loyalty
The Premier Program is more than financing, it’s a smarter way to grow.
Increase Close Rates
Make big decisions easier for homeowners. No large upfront cost, no long explanations, just a simple monthly price.
Drive Predictable, Recurring Revenue
Smooth out the peaks and valleys. Premier builds in service and maintenance so you stay connected all year.
Retain Customers Automatically
Your customers don’t just install and disappear. With the Premier Program, they stay with you for the long haul.
Increase Ticket Size, Not Effort
When costs become more manageable, building the perfect home comfort system can become a reality with every bell and whistle included.
Support Your Sales Team
Equip comfort advisors with a compelling solution that homeowners actually ask for, increasing their income and overall job satisfaction
Create Natural Upsell Opportunities
When customers trust you to manage one system, it opens the door to add-on sales—think generators, water heaters, air quality, and more.
What’s Included in the Premier Program
Equipment & Installation
High-efficiency HVAC systems, tank/tankless water heaters, water filtration systems, standby generators, IAQ
Professional install by your team
All required upgrades can be included
Maintenance & Repairs
Preventative maintenance included
Covered repairs (parts & labor)
No trip charges or diagnostic fees
Filters and consumables covered
Customer Experience & Flexibility
Transferable if homeowner moves
Option to upgrade or buy at year 8
Worry-Free Rewards™ loyalty program
Business Benefits
Recurring revenue
Higher average tickets
Upsell opportunities
Quarterly revenue share
Customer retention built in
Support & Training
Onboarding, ride-alongs, live U.S.-based support
Covered repairs (parts & labor)
Premier Program Academy & Sales Enablement
Marketing resources to help you grow
Business Benefits
Recurring revenue
Higher average tickets
Upsell opportunities
Quarterly revenue share
Customer retention built in
Support & Training
Onboarding, ride-alongs, live U.S.-based support
Covered repairs (parts & labor)
Premier Program Academy & Sales Enablement
Marketing resources to help you grow
Built for Real Sales Conversations
Before anything gets quoted, you’re doing what you do best—getting to know the homeowner and understanding the full picture.
What’s the real problem they’re trying to solve? What do they value most—reliability, air quality, monthly predictability? Premier gives you the ability to not just fix the immediate issue, but create a better long-term comfort solution.
Whether it’s one system or a full upgrade, you’re guiding them toward a lifestyle-based solution that keeps their home running smoothly—without unexpected bills or follow-up repairs.
How You Use Premier in the Sales Process
Start with one of two common paths:
Online Prequalification
The customer gets prequalified on your website, by your CSR, or in-person with a tech. No commitment—just a way to see what’s possible.
Quote Prepared in Advance
Your Comfort Advisor prepares a custom quote using the Comfort Connect platform, often before the appointment. That means they can walk in the door saying:
“We can get everything you need scheduled today, starting at just $200 down.”
The monthly payment estimate is visible upfront, making price conversations smooth and stress-free.
Once you’ve identified the right system(s), Premier becomes the smart next step. Explain the value: no large upfront cost, maintenance and repairs included, and one predictable monthly payment.
If they’re focused on budget, frame it as an affordable monthly option.
If they’re focused on comfort, reliability, or air quality, show them how Premier delivers all of that without the typical ownership hassle.
When they’re ready, complete the full application directly in the Comfort Connect platform.
This is a hard credit pull to finalize the approval and get started.
Most applications get a decision in seconds.
You install the system, just like any other job. But now—you stay connected for the life of the agreement. You’ll perform all included service, maintenance, and repairs. We reimburse you for those services and pay your quarterly revenue share.
Each month, your business earns predictable revenue. You’re no longer chasing one-time installs – you’re building long-term customer value, future sales opportunities, and stronger margins.
What Contractors Are Saying
“Premier changed how we sell. We’re closing more, keeping customers longer, and we don’t have to chase one-time installs anymore.”
– GM, South Carolina HVAC Company
“I was skeptical, but my team loves it. It makes quoting easier, and homeowners love the no-surprise monthly cost.”
– Comfort Advisor, Michigan
Who Benefits and How
Contractors
Turn single jobs into ongoing revenue. Keep your team busy. Win more business—and keep it.
Property Managers
Upgrade systems portfolio-wide with no capital investment. Fewer maintenance calls. Happier tenants.
Contractors FAQs
The Premier Program is an all-inclusive home comfort solution that allows contractors to offer homeowners a top-tier HVAC, water heating, or generator system with no large upfront cost. The program bundles installation, maintenance, repairs, and consumables into one predictable monthly payment, driving long-term customer relationships and recurring revenue.
It enables you to close more deals by removing the biggest barrier – cost. It also builds predictable, recurring revenue and helps retain customers long after the installation is complete.
It’s a lease-based service model, but unlike traditional leasing, it’s all-inclusive, supported by our contractor platform, and includes ongoing maintenance, repairs, and upgrades to ensure long-term customer satisfaction.
You’re paid shortly after the equipment is installed and verified just like other financing jobs. Comfort Connect handles the billing and customer relationship from there.
Comfort Connect retains ownership, but your business installs, services, and remains the homeowner’s ongoing point of contact—helping build trust and repeat business.
Homeowner FAQs
The Premier Program is an all-inclusive service that allows homeowners to replace, upgrade or purchase new HVAC, water heater, water filtration or stand-by generator systems with no large upfront cost. The monthly payment includes new equipment, professional installation, annual maintenance, covered repairs, and consumables like filters or UV bulbs.
We work with a range of nationally recognized, high-efficiency brands. Based on your home and needs, your contractor will recommend the best system for you.
The standard term is 8 years. At the end of the term, you can choose to upgrade to a new system, extend your agreement, exercise your purchase option, or return the system.
You have two options:
- Transfer the agreement to the new homeowner (subject to approval).
- Exercise your purchase option and take ownership of the system.
Your monthly payment includes the new system, installation, preventative maintenance, covered repairs, parts and labor, consumables (like filters), and priority service. There are no hidden fees or surprise charges.
Lead With Comfort. Close With Confidence.
The Premier Program helps you build better customer relationships, boost average tickets, and drive long-term growth. Whether you’re scaling your team or your revenue—Premier is the tool that helps you get there.
